Chester-le-Street Privacy Policy

Data Collection Practices

We gather and manage various personal information types, including:

How We Handle Your Data

Your personal information is utilized for these key purposes:

• Service Delivery in Chester-le-Street:
  • Managing your vehicle rental bookings and agreements is a key aspect of our service. We verify identities to confirm compliance with rental requirements. Our processes include facilitating the collection and return of vehicles. Additionally, we handle payment processing along with managing any deposits and associated charges.
• Client Correspondence (Legitimate Interest/Contract Fulfillment):
  • Sending booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest in Chester-le-Street:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement in Chester-le-Street for Car Hire:
  • Assessing website interactions to refine user experience and site functionality. Gathering insights to improve our vehicle fleet and service offerings.
• Legal Compliance in Chester-le-Street:
  • Meeting local legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information With Others

• Local Service Partners: Third-party companies assist us in providing services, including payment processing, IT support, and maintenance. They are required by contract to safeguard your data.

We do not share your personal information with third parties.

Data Protection

We employ suitable technical and organizational strategies to safeguard your personal information from unauthorized access, changes, disclosure, or loss. This includes encryption, access controls, secure servers, and routine security evaluations. However, it is important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Retention Guidelines

We keep your personal information only as long as needed to achieve the purposes it was gathered for, which may include complying with legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and the circumstances surrounding its use.

Your Rights in Chester-le-Street

Your data rights under UK law in Chester-le-Street

• Accessing Your Information: Obtain a copy of your personal information held by us.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Policies

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your preferences. You can adjust your cookie settings directly through your browser options to control how this data is collected and used.

Policy Changes

We may revise this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted on this page along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we manage your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us: