Chester-le-Street Car Hire Terms

Chester-le-Street Rental Agreement

All vehicle rentals are governed by a comprehensive Rental Agreement issued at the time of booking confirmation or vehicle pickup. This document outlines the specific terms, conditions, insurance information, charges, and your obligations regarding the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.

Eligibility Criteria

Renting a vehicle in Chester-le-Street requires:

• To rent a vehicle from Car Hire in Chester-le-Street, drivers must be at least 21 years old, though age restrictions may differ based on the vehicle type, potentially incurring extra fees for those under 25. A valid, full driving licence appropriate for the chosen vehicle category is required, held for the minimum duration outlined in the Rental Agreement. Customers must present valid identification and proof of their current address. Additionally, valid payment information and a security deposit are necessary. Any further requirements stated in the Rental Agreement must also be met.

Booking and Payments

• Reservations can be made via our website, over the phone, or directly at our Chester-le-Street office. A deposit may be necessary to confirm your booking. The remaining balance and security deposit are generally required at the time of vehicle pickup. All charges are listed in British Pounds (£) and include VAT as applicable. We accept all major credit and debit cards, processed securely through trusted payment providers.

Vehicle Pick-Up and Drop-Off

• At the time of collection, you are required to inspect the vehicle thoroughly and report any pre-existing damage without delay. A vehicle condition report will be generated and must be signed by both parties. It is your responsibility to return the vehicle in the same state as it was collected, accounting only for normal wear and tear. Any new damage will be evaluated and may incur additional charges. Ensure the vehicle is returned with the same fuel level; refueling fees will apply if it is returned with less fuel. Late returns may result in extra charges, so please notify us as soon as possible if you expect a delay. You will be liable for any parking fines, traffic violations, or additional fees incurred during your rental period, along with an administration fee.

Insurance and Liability in Chester-le-Street

• Basic third-party insurance comes standard with all vehicle rentals in Chester-le-Street. Full coverage specifics and excess amounts are outlined in the Rental Agreement. Additional insurance options may be offered to limit your financial responsibility. It is beneficial to review these options thoroughly. You are liable for damage or loss up to the insurance excess amount, except where additional coverage applies. Any damage resulting from negligence, misuse, or violations of these Terms remains your responsibility, regardless of insurance status.

6. Cancellations and Modifications

Cancellation and amendment policies differ based on the type of booking and the advance notice provided. For precise information, please consult your booking confirmation or Rental Agreement. Late cancellations or failure to show may incur additional charges.

7. Restricted Activities

Prohibited Vehicle Uses

• Use of the vehicle for any illegal activities is prohibited. This includes racing, rallying, off-roading, or engaging in any hazardous actions. Transporting dangerous materials is also not allowed. Sub-letting the vehicle or permitting unauthorized drivers is prohibited. Driving under the influence of alcohol or drugs is strictly forbidden. Vehicles must only be used as intended, and exceeding passenger or weight limits is not permitted. Driving outside of the agreed geographical boundaries requires prior authorization.

Breach of these terms may lead to rental termination and extra fees.

8. Liability Restrictions

To the fullest extent allowed by English and Welsh law, Car Hire Chester-le-Street is not responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the last 12 months. This limitation does not apply to liability for death or personal injury due to negligence or for fraudulent activities.

9. Local Legal Framework

These Terms are regulated by the laws of England and Wales. Any disputes will be handled exclusively by the courts in this jurisdiction.

10. Modifications to Terms

We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Your ongoing use of our services indicates your acceptance of the revised Terms.

11. Get in Touch

For inquiries regarding these Terms, please reach out to us:

Chester-le-Street Car Hire Services
Riverside Way, Chester-le-Street, DH3 3XG, UK
Contact Number:: 441914620156
Chester-le-Street Email Contact: {{ email }}